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Privacy Policy

Content

Basics

The websites of Swisstech Services AG (hereinafter referred to as “SWISSTECH SERVICE“) are subject to Swiss data protection law, in particular the Federal Act on Data Protection (FADP) and the Telecommunications Act (TCA).

These data protection notices can be amended at any time by publishing them on this website. This website is accessed using transport encryption (SSL / TLS).

The websites of SWISSTECH SERVICE are aimed at companies and individuals domiciled in Switzerland. Foreign persons are of course welcome to visit this website, but are not our target audience.

Below you will find out how we process which data, for what purpose and on what legal basis.

Data protection information for customers and visitors to the websites

We consider it our primary task to maintain the confidentiality of the personal data you provide and to protect it from unauthorized access. We therefore take great care and use modern security standards to ensure a high level of protection for your personal data. We have taken technical and organizational measures to ensure that data protection regulations are observed both by us and by our external service providers.

These data protection notices apply to these domains:

The law requires that personal data be processed lawfully, in good faith and in a manner that is comprehensible to the data subject (“lawfulness, processing in good faith, transparency”). To ensure this, we inform you about the individual legal definitions that are also used in these data protection notices.

Definitions

Personal data according to the Swiss FADP (Article 3)

All information relating to an identified or identifiable person, such as: Name, first name, AHV number, address, e-mail address, IP address, telephone number.

Data subject according to the Swiss FADP (Article 3)

Natural or legal persons about whom data is processed.

Processing according to the Swiss FADP (Article 3)

Processing includes any handling of personal data, regardless of the means (e.g. electronic or paper) and procedures used, in particular the storage, disclosure, procurement, deletion, saving, modification, destruction and use of personal data.

Legitimate interests include, in particular, the business interest in being able to provide this website, information security, the enforcement of our own legal claims and compliance with Swiss law.

SWISSTECH SERVICE processes personal data only for as long as is necessary for the respective purpose or purposes.

In the event of longer retention obligations due to legal and other obligations to which SWISSTECH SERVICE is subject, processing will be restricted accordingly.

Rights of data subjects

Visitors to this website and other persons about whom SWISSTECH SERVICE processes personal data may request free of charge confirmation as to whether personal data is being processed by SWISSTECH SERVICE and, if so, request information about the processing of their personal data, restrict the processing of their personal data, have their personal data corrected, deleted (“right to be forgotten”) or blocked, revoke consent granted and object to the processing of their personal data. If personal data cannot be deleted due to retention obligations or other regulations, its processing will be blocked/restricted.

Please note that in the case of such requests, we must ensure that the person concerned is actually the person in question before we can provide any information.

Persons about whom SWISSTECH SERVICE processes personal data have the right to lodge a complaint with the competent data protection supervisory authority.

The supervisory authority for data protection in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC).

Automated decision-making does not take place on our websites.

Information for visitors to our website

In the following, we provide information about the collection of personal data when using our website. Personal data includes, for example, name, address, e-mail addresses, user behavior.

When you contact us by e-mail or telephone, the data you provide (your e-mail address, possibly your name and telephone number) will be stored by us in order to answer your questions. We delete the data arising in this context after storage is no longer necessary or processing is restricted if statutory retention obligations exist.

Collection of personal data when visiting our website

Every time you access our website, data and information is automatically collected from your device’s system and stored in so-called server log files. This data is information that relates to website visitors (identified or identifiable natural and legal persons). This data is automatically transmitted by your browser when you access our website. The following data is recorded:

IP address, date and time of the request, time zone difference to GMT, content of the request (specific page), access status/HTTPS status code, amount of data transferred in each case, website from which the request comes, browser, operating system and its interface as well as language and version of the browser software.

The purpose of this processing is to enable our website to be accessed from your device and to enable our website to be displayed correctly on your device or in your browser. The data also serves us to optimize our website and to ensure the security of our systems.

Our host server is the recipient of the data. This server works for us within the framework of a data processing agreement; the data is stored in Switzerland.

Address: METANET AG, Josefstrasse 218, 8005 Zurich

Information on data protection can be found here:

https://www.metanet.ch/about_metanet/rechtliches

The FADP is the legal basis for the processing. We have a legitimate interest in presenting you with a website optimized for your browser and in enabling communication between our server and your end device.

This data is not merged with other data sources. We reserve the right to check this data retrospectively if we become aware of concrete indications of unlawful use.

This data collection primarily serves to evaluate and prevent attempted attacks on the website. Hosting providers are also legally obliged in certain situations to provide information on where access was made from in order to counter criminal activities.

Google Web Fonts are also used to display the website. The web server from Google is called up.

Google is Swiss-US Privacy Shield certified and thereby offers a guarantee of compliance with data protection.
Information about Google and its data protection notices:

Address: Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland

Information on data protection and Privacy Shield can be found here:

https://policies.google.com/privacy?gl=de

https://www.privacyshield.gov/list

The FADP is the legal basis for the processing. We have a legitimate interest in presenting you with a website optimized for your browser.

Use of cookies

This website uses cookies. Cookies do not cause any damage to your computer and do not contain any viruses. Creating a cookie is a way of temporarily storing data and serves to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

The cookies we use most frequently are so-called “session cookies”. which have a limited lifespan. They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize you as a visitor on your next visit and thus offer you a better visitor experience.

You can set your browser so that you are informed about the setting of cookies. You can also specifically allow cookies only in individual cases or generally exclude them. You can also set your browser to automatically delete cookies when you close the browser window. If you deactivate cookies, the functionality of this website may be limited.

Contact form and other forms

There is a contact form on our website that you can use to contact us electronically. If you contact us via this contact form, the data you enter in the input fields will be processed by us.

First name

Last name

Telephone number

E-mail

Message

Details of service / device request

When the form is sent, the following data is also saved:

Your IP address

Date and time of sending

You can also contact us by telephone or e-mail under “Contact”. If you send us an e-mail, all the information provided therein will be processed to answer your enquiry.

The purpose of processing the personal data within the scope of the mandatory information and the voluntary information is to process the contact enquiry and to be able to contact you for the purpose of your enquiry.

The legal basis for the processing of the personal data you provide as part of the contact is the FADP.

The other personal data processed during the sending process (IP address, date and time of sending) serve to prevent misuse of our contact form.

The legal basis for this is our legitimate interest in accordance with the FADP. We have a legitimate interest in preventing or being able to prove misuse of our contact form.

The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected.

The recipient of the data is our server host, who works for us within the framework of a data processing agreement.

The data is stored for as long as is necessary to process your request and then, if necessary, stored further or deleted in accordance with legal requirements.

We do not pass on this data to third parties without your consent.

The provision of personal data is neither required by law nor by contract, nor is it necessary for the conclusion of a contract. You are also not obliged to provide the personal data. However, failure to provide it will mean that you will not be able to use our contact form.

Application

We also offer you the opportunity to apply for job vacancies on our website and to send us your application by e-mail or post.

If you send us your application, we will process the information that you provide to us as part of the application (e.g. the e-mail address if you send us your application by e-mail).

If you send us your application electronically, we will process your e-mail address in order to process the application and to be able to contact the applicant to answer the enquiry. If you send it by post, we will process the data you provide. The purpose of processing the personal data resulting from the application documents you send is to be able to identify a suitable applicant.

The legal basis for the processing of your e-mail address is the FADP. Our legitimate interest is to offer you the opportunity to contact us at any time and to be able to answer your enquiries. The legal basis for the processing of the personal data resulting from the application is also the FADP.

The application e-mail and the documents sent will be kept until a decision has been made for or against the applicant and will then be deleted. If you have sent us your application documents by post, we will return your submitted application documents to you after completion of the application process.

The provision of personal data is necessary for submitting an application. Failure to provide it will mean that we will not be able to process and consider your application.

Physical workshops

We also conduct workshops on request. In this context, all necessary and provided information is stored on our server under the corresponding customer.

For on-site workshops, the names of the participants are usually stored in the order documents on our server. If a participant does not wish this, we ask that you notify us accordingly.

The data is stored for as long as the customer relationship exists. Thereafter, legal requirements may make further storage necessary, in which case access to the data will be restricted.

Zoom

We use the “Zoom” tool to conduct telephone conferences, online meetings, video conferences and/or webinars (hereinafter: “online meetings”). Zoom is a service provided by Zoom Video Communications, Inc., which is based in the USA.

Address: Zoom Video Communications, Inc., attention Data Privacy Officer, 55 Almaden Blvd, Suite 600, San Jose, CA 95113, U.S.A.

Zoom participates in the Swiss-US Privacy Shield program and thereby offers a guarantee of compliance with data protection regulations.

In addition, a data processing agreement based on the EU standard contractual clauses has been concluded with Zoom, which ensures an adequate level of data protection.

Zoom provides the following information on data protection:

https://www.zoom.us/de-de/privacy.html

https://www.privacyshield.gov/participant?id=a2zt0000000TNkCAAW&status=Active

Note: If you access the Zoom website, the provider of Zoom is responsible for the data processing. However, accessing the website is only necessary to download the software for using Zoom.

You can also use Zoom if you enter the respective meeting ID and, if necessary, other access data for the meeting directly in the Zoom app.

If you do not want to or cannot use the Zoom app, the basic functions can also be used via a browser version, which you can also find on the Zoom website.

Which data is processed when using Zoom?

Various types of data are processed when using Zoom. The scope of the data also depends on what information you provide about data before or during participation in an “online meeting”.

The following personal data is the subject of processing:

User details: First name, last name, telephone (optional), e-mail address, password (if “single sign-on” is not used), profile picture (optional),

Department (optional)

Meeting metadata: Topic, description (optional), participant IP addresses, device/hardware information

For recordings (optional): MP4 file of all video, audio and presentation recordings, M4A file of all audio recordings, text file of the online meeting chat.

When dialing in with the telephone: Information on the incoming and outgoing telephone number, country name, start and end time. If necessary, further connection data such as the IP address of the device can be saved.

Text, audio and video data: You may have the option of using the chat, question, or survey functions in an “online meeting.” In this respect, the text you enter will be processed in order to display it in the “online meeting” and, if necessary, to log it. In order to enable the display of video and the playback of audio, the data from the microphone of your device and from any video camera of the device will be processed accordingly for the duration of the meeting. You can switch off or mute the camera or microphone yourself at any time via the Zoom applications.

In order to participate in an “online meeting” or to enter the “meeting room,” you must at least provide information about your name.

We use Zoom to conduct “online meetings.” If we want to record “online meetings,” we will inform you transparently in advance and – if necessary – ask for your consent. The fact that a recording is being made will also be displayed in the Zoom app.

If it is necessary for the purposes of recording the results of an online meeting, we will log the chat content. However, this will generally not be the case.

In the case of webinars, we may also process the questions asked by webinar participants for the purposes of recording and following up on webinars.

If you are registered as a user with Zoom, reports on “online meetings” (meeting metadata, data on telephone dial-in, questions and answers in webinars, survey function in webinars) can be stored by Zoom for up to one month.

Automated decision-making is not used.

Legal bases for data processing

The legal basis for data processing when conducting “online meetings” is the DSG, insofar as the meetings are conducted within the framework of contractual relationships or our legitimate interest in conducting “online meetings.”

Recipients / Disclosure of data

Personal data that is processed in connection with participation in “online meetings” will not be passed on to third parties, unless it is specifically intended for disclosure.

Other recipients: The provider of Zoom necessarily becomes aware of the aforementioned data, insofar as this is provided for in our order processing agreement with Zoom.

Newsletter data

 

KlickTipp

We use Klick-Tipp to send out the newsletter.

Address: KLICK-TIPP LIMITED, 15 Cambridge Court, 210 Shepherd’s Bush Road, London W6 7NJ, United Kingdom

Klick-Tipp is a service that can be used to organize and analyze the sending of newsletters, among other things. We have concluded a corresponding order processing agreement with Klick-Tipp (Article 28 GDPR). The personal data is stored on servers in the EU.

Klick-Tipp offers the following information on data protection and privacy policy:

https://www.klick-tipp.com/datenschutzerkl%C3%A4rung

https://www.klick-tipp.com/handbuch/ihre-fragen-unsere-antworten/datensicherheit

You have the option to object to the sending of the newsletter at any time. To do this, simply click on the link at the end of each newsletter and unsubscribe.

Mailchimp

We offer our customers a newsletter. If you would like to receive this, we require a valid e-mail address from you and your consent to send you the newsletter.

We assure you that we will treat your data confidentially and never pass it on or sell it to third parties.

You can revoke your consent to the storage of data, the e-mail address and its use in our address management and for sending the newsletter at any time by notifying us by e-mail, telephone or via the “Unsubscribe” link in the newsletter.

Our newsletter is sent using the mailing service “MailChimp”, a newsletter distribution platform of the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA.

You can view the data protection regulations of the mailing service here. The Rocket Science Group LLC d/b/a MailChimp is certified under the Privacy Shield Agreement and thereby offers a guarantee to comply with the European data protection level. The mailing service is used on the basis of our legitimate interests pursuant to Art. 6 para. 1 lit. f GDPR and an order processing agreement pursuant to Art. 28 para. 3 sentence 1 GDPR.

The mailing service provider can use the data of the recipients in pseudonymous form, i.e. without assigning it to a user, to optimize or improve its own services, e.g. for the technical optimization of the dispatch and presentation of the newsletter or for statistical purposes. However, the mailing service provider does not use the data of our newsletter recipients to contact them itself or to pass the data on to third parties.

The newsletters contain a so-called “web beacon”, i.e. a pixel-sized file that is retrieved from our server when the newsletter is opened, or from the server of the mailing service provider if we use one. As part of this retrieval, technical information such as information about the browser and your system, as well as your IP address and time of retrieval are collected.

This information is used to technically improve the services based on the technical data or the target groups and their reading behavior based on their retrieval locations (which can be determined with the help of the IP address) or the access times. The statistical surveys also include determining whether the newsletters are opened, when they are opened and which links are clicked. For technical reasons, this information can be assigned to individual newsletter recipients. However, it is neither our intention, nor, if used, that of the mailing service provider, to observe individual users. The evaluations serve us much more to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.

Children

Our offer is basically aimed at adults. Persons under the age of 18 should not transmit any personal data to us without the consent of their parents or legal guardians.

Integration of videos, services and third-party content

It may happen that third-party content, such as videos from YouTube or Vimeo, map material from Google Maps, RSS feeds or graphics from other websites, are integrated within this online offer. This always presupposes that the providers of this content (hereinafter referred to as “third-party providers”) perceive the IP address of the users. Because without the IP address, they could not send the content to the browser of the respective user. The IP address is therefore required for the presentation of this content. We endeavor to only use content whose respective providers use the IP address only for the delivery of the content. However, we have no influence on whether the third-party providers store the IP address, e.g. for statistical purposes. As far as we know, we inform the users about this.

If you do not want to disclose any data about yourself, please log out of your Google account or use a plugin such as Ghostery to block the data exchange. Click here for the Google Privacy Policy.

Integration of videos

Videos can be used both on the website and in the member area or for advertising purposes. Videos are a good way to make content more understandable. Local hosting of the videos is not efficient enough, so we use an external provider for this.

Vimeo

We therefore use Vimeo for some of our videos. For technical reasons, clicking on our embedded videos leads to calls to Vimeo’s servers. Vimeo places a cookie in your browser. The purpose of this cookie is to store your settings, e.g. your selected volume or the playback status. This cookie belongs to the category of functional cookies. Vimeo determines which data from your browser or device is used. In this regard, the privacy policy of Vimeo applies.

Information about Vimeo and their privacy policy:

Address: Vimeo, Inc., 555 West 18th Street, New York, NY 10011, U.S.A.

Vimeo participates in the Swiss-US Privacy Shield Program and thereby offers a guarantee for compliance with data protection regulations.

Vimeo offers the following information on data protection:

https://vimeo.com/privacy

https://www.privacyshield.gov/participant?id=a2zt00000008V77AAE&status=Active

YouTube

We also use videos from YouTube on our website. YouTube is a service of YouTube LLC (“YouTube”), 901 Cherry Ave., San Bruno, CA 94066, USA and is provided by this company. YouTube LLC is a subsidiary of Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

YouTube is integrated by embedding the service on our website using a so-called “iFrame”. When this iFrame is loaded, YouTube or Google may collect information (including personal data) and process it. It cannot be ruled out that YouTube or Google may also transmit the information to a server in a third country.

Information on Google’s existing Privacy Shield certification and other relevant data on data processing by Google in connection with the use of Google services can be found in this data protection declaration under the section “Information on Google services”.

By integrating YouTube, we pursue the purpose of being able to present you with various videos on our website so that you can watch them directly on our website.

The legal basis for the processing of personal data described here is the DSG. Our legitimate interest required for this lies in the great benefit that YouTube offers. By integrating external videos, we relieve our servers and can use corresponding resources elsewhere. This can, among other things, increase the stability of our servers. YouTube or Google also has a legitimate interest in the collected (personal) data in order to improve its own services.

You can find more information in the privacy policy of YouTube or Google, which you can access here: www.google.com/policies/privacy/

Information on Google’s privacy settings can be found at https://privacy.google.com/take-control.html?categories_activeEl=sign-in.

Information about Google services

We use various services of Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland on our website.

You can find more information about the individual specific services of Google that we use on this website in the further data protection information.

By integrating the Google services, Google may collect information (including personal data) and process it.

It cannot be ruled out that Google may also transmit the information to a server in a third country.

As can be seen from Google’s Privacy Shield certification (available at https://www.privacyshield.gov/list under the search term “Google”), Google has committed to complying with the Swiss-US Privacy Shield Framework regarding the collection, use and storage of personal data from Switzerland.

Google, including Google LLC and its wholly owned subsidiaries in the USA, has declared by certification that it complies with the Privacy Shield Principles.

Further information on this can be found at https://www.google.de/policies/privacy/frameworks/.

We ourselves cannot influence which data Google actually collects and processes. However, Google states that, in principle, the following information (including personal data) can be processed, among other things:

If you are logged in to your Google account, Google can add the processed information to your account, depending on your account settings, and treat it as personal data, cf. in particular https://www.google.de/policies/privacy/partners.

Google states, among other things:

“We may combine personal data from one service with information and personal data from other Google services. This makes it easier for you to share content with friends and acquaintances, for example. Depending on your account settings, your activities on other websites and in apps may be linked to your personal data to improve Google’s services and advertising displayed by Google.” (https://www.google.com/intl/de/policies/privacy/index.html)

You can prevent this data from being added directly by logging out of your Google account or by making the corresponding account settings in your Google account.

You can find more information in the privacy policy of Google, which you can access here: https://www.google.com/policies/privacy/

Information on Google’s privacy settings can be found at https://privacy.google.com/take-control.html

Google Maps

We integrate the map service “Google Maps” of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. This integration has the consequence that data is exchanged in the background for tracking purposes. If you do not want to disclose any data about yourself, please log out of your Google account or use a plugin such as Ghostery to block the data exchange. Click here for the Google Privacy Policy.

Google Ads (formerly: AdWords)

This website uses Google Ads (formerly: AdWords) and, as part of Google AdWords, conversion tracking, an online advertising service provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads and Google Conversion Tracking is an analysis service from Google. When you click on an ad placed by Google, a so-called “cookie”, a text file, is stored on your device, which enables an analysis of the use of the websites you visit. The information generated by the cookie about your use of this website (including your IP address) is transmitted to a Google server, possibly in the USA or other third countries, and stored there. These cookies expire after 30 days.

If you visit certain pages of ours and the stored cookie has not yet expired, Google and we can recognize that someone has clicked on the ad and was thus redirected to our website. Each AdWords customer receives a different cookie. Cookies can therefore be tracked via the websites of AdWords customers.

Information on Google’s existing Privacy Shield certification and other relevant data on data processing by Google in connection with the use of Google services can be found in this data protection information under the section “Information on Google services”.

The legal basis for the processing of personal data described here is the GDPR.

You can find more information in the privacy policy of Google, which you can access here: http://www.google.com/policies/privacy/

Information on Google’s privacy settings can be found at https://privacy.google.com/take-control.html?categories_activeEl=sign-in.

Google Analytics

We use Google Analytics on our website, a web analysis service of Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics uses so-called “cookies”, text files that are stored on your device and that enable an analysis of the use of the websites you visit. Google Analytics can also use so-called web beacons (invisible graphics). These web beacons can be used to evaluate information such as visitor traffic on websites. The information generated by cookies and web beacons about the use of our website (including the IP address of the users) is transmitted to a Google server, possibly in the USA or other third countries, and stored there. This information may be passed on by Google to Google’s contractual partners.

Information on Google’s existing Privacy Shield certification and other relevant data on data processing by Google in connection with the use of Google services can be found in this data protection declaration under the section “Information on Google services”.

The following types of data are processed by Google:

Online identifiers (including cookie identifiers)

IP address

Device identifiers

In addition, you will find further detailed information on the processed information at https://www.google.com/intl/de/policies/privacy/#infocollect under “Data we receive as a result of your use of our services”, as well as at https://privacy.google.com/businesses/adsservices/.

We only use Google Analytics with activated IP anonymization (“anonymize IP”). As a result, your IP address will be shortened by Google within Europe. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

Furthermore, we have concluded a contract with Google for commissioned data processing for the use of Google Analytics (Art. 28 GDPR). Google processes the data on our behalf to evaluate your use of the website, to compile reports on website activities for us, and to provide us with other services related to website and internet use. Google may transfer this information to third parties if required by law or if third parties process this data on behalf of Google.

By integrating Google Analytics, we pursue the purpose of analyzing user behavior on our website and being able to react to it. This allows us to continuously improve our offer.

The legal basis for the processing of personal data described here is the GDPR.

As part of commissioned processing, Google is entitled to engage subcontractors. A list of these subcontractors can be found at https://privacy.google.com/businesses/subprocessors/.

The processed information is only stored for as long as this is necessary for the intended purpose or required by law.

For more information on data handling in connection with Google Analytics, please refer to Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Information on Google’s privacy settings can be found at https://privacy.google.com/take-control.html?categories_activeEl=sign-in.

Meta Pixel, Facebook Custom Audiences and Facebook Conversions

We use the Meta Pixel and Facebook Custom Audiences to analyze and optimize our advertising measures on Facebook, to measure their reach and to minimize wastage.

We have integrated the Meta Pixel on our website. By using our website, the pixel is activated and a connection to Facebook is established. This makes it possible to add visitors to our website to a Custom Audience. Using the Meta Pixel, visitors to our website are matched with people on Facebook, so that we can specifically target advertising to these user groups (retargeting).

According to Facebook, the following information is transmitted, among other things:

Facebook may process this information on servers outside of Switzerland and the EU, particularly in the USA. The data transfer takes place on the basis of the standard contractual clauses (SCC) approved by the EU Commission. Further information on this can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum.

Further information about Facebook Pixel, Facebook Custom Audiences and Facebook Conversions can be found at:

Information about Facebook

Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland is responsible for data processing within the EU and Switzerland. Facebook (Meta) may transfer data to the US parent company Meta Platforms Inc., 1601 Willow Road, Menlo Park, CA 94025, USA.

According to Meta’s privacy policy, Facebook may receive information from partners who use Facebook Business Tools (e.g. social plugins, Facebook Login, APIs, SDKs or the Facebook Pixel). This information may include:

These partners are obliged to ensure the legal basis for data collection and transfer. Further information on this can be found at: https://www.facebook.com/help/494750870625830?ref=dp.

Facebook stores this data for as long as it is necessary to provide its services. Further information on the storage period and deletion of data can be found here: https://www.facebook.com/about/privacy/ under “Data storage, deactivation and deletion of accounts”.

Consent and revocation

The processing of this data only takes place with your express consent in accordance with Art. 6 Para. 1 lit. a GDPR or the Swiss Data Protection Act (DSG). You can give your consent by clicking on “Accept cookies” in our cookie notice or by making a corresponding selection under “Cookie settings”.

You can revoke or adjust your consent at any time with effect for the future by opening the “Cookie settings” via the corresponding button at the bottom left of the page.

Your right to object

You can configure your browser settings so that no third-party cookies or no cookies at all are accepted. However, please note that disabling cookies may prevent you from fully using some of the features of this website.

Your revocation does not affect the legality of the processing that took place up to your revocation based on the consent previously given.

Proven Expert

We use the plug-in “ProvenExpert” on our website. “ProvenExpert” is a service of Expert Systems AG, Quedlinburger Strasse 1, 10589 Berlin.

Through ProvenExpert, we offer the possibility for users of our website to rate us. For this purpose, ProvenExpert provides a link to a rating page. After being redirected to this page, the user can then submit their rating.

The following personal data is processed:

First name, last name

E-mail address

Phone number

Privacy policy: https://www.provenexpert.com/de-de/datenschutzbestimmungen/

The purpose of the processing is quality assurance and the constant improvement of our services. Our legitimate interest under the GDPR lies in marketing.

The data is stored for as long as it is no longer required to achieve the purpose.

Calendly

You have the option of registering for an appointment on our website. We use the online calendar “Calendly” to request and select an appointment. “Calendly” is offered by Calendly, LLC, 3423 Piedmont Road NE, Atlanta, GA 30305-1754, United States.

If you click on the online appointment link, you will automatically be connected to our appointment page at Calendly. After choosing your appointment, confirming it and entering your contact details and request, you will receive an email from Calendly confirming your appointment. Further information about Calendly and data protection at Calendly can be found here: https://calendly.com/pages/privacy

Your details from the Calendly form, including the data you provide there, will be stored by us and Calendly for the purpose of processing the request and in the event of follow-up questions. This data will remain with us and Calendly until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. appointment has taken place). Mandatory legal provisions – in particular retention periods – remain unaffected.

We have concluded a corresponding data processing agreement with standard contractual clauses with Calendly and thus ensure data protection.

Deletion of data

We generally delete personal data when there is no need for further storage. A requirement may exist in particular if the data is still required in order to fulfill contractual services, to be able to check and grant or defend warranty and, if applicable, guarantee claims. In the case of statutory retention obligations, deletion will only be considered after the respective retention obligation has expired.

Data security

We secure our website and other systems through technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons. Despite regular checks, complete protection against all risks is not possible.

Name and contact details of the responsible parties according to GDPR

Inquiries from supervisory authorities and data subjects usually reach us by e-mail, but are also possible by post:

SWISSTECH SERVICE AG
Richtistrasse 2
8304 Wallisellen
Switzerland
Email: info@swisstech-service.ch
Phone: 0783035878

Data protection information for our Facebook Fanpage Insights

As a Facebook Fanpage operator, Facebook Ireland Ltd. (“Facebook”) provides us with so-called Facebook Insights (“Insights”). These insights are various statistics that give us information about the use of our Facebook Fanpage. More detailed information about Insights can be found at

https://www.facebook.com/business/a/page/page-insights.

Facebook processes various information – provided by you – to create these statistics. This also includes personal data. This personal data is processed by us and Facebook as joint controllers. Below we will provide you with the essential information of this agreement concluded between Facebook and us
https://www.facebook.com/legal/terms/page_controller_addendum.

Designation of the jointly responsible parties

Jointly responsible for the processing are

Facebook Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland

and

SWISSTECH SERVICE AG
Richtistrasse 2
8304 Wallisellen
Switzerland
Email: info@swisstech-service.ch
Phone: 0783035878

Responsibility regarding the processing of Insights data

Facebook has assumed primary responsibility for data processing (= assumption of all data protection obligations). This means in particular:

Facebook provides comprehensive information regarding its data processing at www.facebook.com (information obligation according to GDPR). As part of this data protection information, we provide you with an overview of the essential information that Facebook provides.

Of course, you can also assert your (data subject) rights, which you are entitled to under the GDPR, against us – without regard to the primary responsibility that has been agreed with Facebook. Such requests will be forwarded by us immediately to Facebook, using a form provided by Facebook for this purpose.

Legal basis for processing

You can view the purposes of processing by Facebook and their legal bases here:

https://www.facebook.com/about/privacy/legal_bases as well as under
https://de-de.facebook.com/policy.php

We rely on our legitimate interest DSG 1 as the legal basis for the processing of Insights data. It is our legitimate interest that we can understand user behavior on our Facebook Fanpage. This makes it possible for us, above all, to record the reach and effectiveness of our postings, (advertising) campaigns or other activities through prepared statistics. This allows us to make an ongoing needs-based optimization of our website and our offer. This is also the purpose of our processing.

Data processing on Facebook Fanpages

Above all, the following data can be processed by Facebook:

When you visit our fan page, the processing depends on whether you have a Facebook account or not. If you have an account with Facebook, Facebook can assign the data to your account (permanently) in order to learn more about you.

If you do not have a Facebook account, Facebook can still store your data. This is usually done through the use of cookies. These are usually small text files that are stored on your device. Various information is written into such text files, and at a later time these are read out again. This makes it possible for Facebook to store and process information about you without you even using or having a Facebook account. Facebook provides more detailed information about the cookies used here:
https://de-de.facebook.com/policies/cookies/

Facebook only provides us with anonymized statistics on the use of our fan page when we use Insights. We can only see how many users have performed certain interactions, but not which user has done what (which action). By using the Insights data, we cannot draw any conclusions about a specific person.

Rights of data subjects

You have basically the same rights as we have described in the privacy policy for our website:

(1) Right to information

(2) Right to rectification

(3) Right to erasure

(4) Right to restriction of processing

(5) Right to data portability

(6) Right to object

(7) Right to lodge a complaint with a supervisory authority

According to the GDPR, you have the right to revoke consent once granted at any time – this applies to the future and does not affect the legality of the processing carried out on the basis of the consent until revocation.

You can assert these rights directly against Facebook or against us (see also “Responsibility regarding the processing of Insights data” above). If you would like to assert your rights against us, please contact us at the e-mail address info@swisstech-service.ch and explain your specific concern as precisely as possible.

You have the right to object to the processing by cookies. You can do this, for example, as follows:

You can restrict or completely prevent the setting of cookies in your browser settings. You can also arrange for the automatic deletion of cookies when closing the browser window. Under the links listed below you can find out how to change or delete cookie settings in the most common browsers:

Apple Safari: https://support.apple.com/de-de/guide/safari/sfri11471/mac

Google Chrome: https://support.google.com/chrome/answer/95647?hl=de

Microsoft Internet Explorer:

https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

Mozilla Firefox:

https://support.mozilla.org/de/kb/cookies-und-website-daten-in-firefox-loschen?redirectlocale=de&redirectslug=cookies-loeschen-daten-von-websites-entfernen

If you would like to view or change your settings regarding the use of cookies on Facebook, you can do so here:

https://de-de.facebook.com/policies/cookies

Under “How can you control how Facebook uses cookies to show you advertisements?” you will find information in the sections “If you have a Facebook account:” (i.e. you have a Facebook account) or “Public” (you do not have a Facebook account) on how you can object to the processing by Facebook.

In some browsers such as Google Chrome or Firefox, you can find out the storage period of the cookies if you have the cookies displayed (usually by clicking on the “i” next to the address bar).

Last modified on 2023-08-14